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Open In-store POS → Activities in the merchant dashboard. The Activity page brings POS events together so an owner or manager can investigate what happened at the till. Access may depend on your POS subscription.

Read the summary

Choose a date range in the summary strip; it starts with the last 30 days. The cards show:
  • Total orders: POS orders created in that period, including open and completed orders.
  • Total revenue: gross sales collected through POS before refunds.
  • Avg order value: POS revenue divided by the number of POS orders in the period.
  • Total customers: unique customers attached to POS orders in the period.
These cards summarize the selected dates. They are not a payout or settlement report; use Finance and settlements for money sent to your bank.

Find an event

  1. Search by order, customer, or staff in the activity table.
  2. Choose an action filter: All actions, Sales, Refunds, Discounts, Cancellations, or Device logins.
  3. Choose All staff or a specific team member to narrow the table.
  4. Use the page controls when there are more results. The table shows the activity and any detail, type, amount, staff member, and when it happened. Some events have no monetary amount and display N/A.
If a sale or refund looks wrong, note its order reference and open the order record to check payment, refund, and customer details. A device login can help you review access, but use Devices to sign out a device that should no longer use POS. If a card fails to load, use Retry; if the activity list fails, use the page’s retry control.