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Store owners and authorized team members can invite staff from Settings → Staff. The page has Members and Invites tabs.

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Send an invitation

  1. Open Settings → Staff and select Add staff.
  2. Enter the team member’s full name and choose WhatsApp or Email under Send invitation by. Enter the contact that should receive the invite.
  3. Turn on Give dashboard login if they need the merchant dashboard. Choose the dashboard sections they may use.
  4. Turn on Give POS access if they need to sell in person. Choose a POS role. At least one access type must be enabled.
  5. Review the access summary and send the invitation.
Use Manage POS roles on the Staff page to review role permissions. Open Invites to check invitations that have not been accepted.

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Accept an invitation

The invited person opens the link sent to their WhatsApp number or email address. If they do not already have a matching Payam session, they enter their name, select Continue, and verify the six-digit code sent to the invited contact. They can then select Verify & Accept Invitation. A person already signed in with the matching contact can accept with that account. If the invite shows Expired, ask the store owner for a new link. If it shows Invalid Invitation, confirm the link or ask the owner to resend it. An invitation sent to a different contact cannot be accepted using an unrelated signed-in account. For POS access, the staff member sets their own four-digit PIN when first opening POS. Dashboard access and POS access depend on the choices made in the invitation.