Store setup states

Payam checks your setup before it activates selling. The dashboard shows a checklist or a Finish setup prompt while work remains.

What you see	What it means	What to do
Complete setup to start selling	Bank details, store information, order fulfillment, or a first product is missing.	Open the unfinished item on the dashboard and save it.
Your setup is complete with Activate store	The four setup items are done, but transaction fee handling has not been chosen.	Select Activate store, choose the fee option, then Save and activate store.
No setup prompt	The store’s setup requirements have been met.	Review your sales channels and start taking orders.

The checklist marks each item complete as you finish it. You can return to the dashboard to see what remains.

If a channel says setup is required

The online store, WhatsApp store, and in-store POS can show a Finish setup message until the owner completes the store checklist. The POS may display POS is not ready yet. Staff cannot clear that message themselves; ask the store owner to finish setup in the dashboard. Once the owner activates the store, reconnect or select Check again in POS. POS may also require an active POS plan. If you see a plan or renewal screen, open Subscription in the dashboard or ask a team member with billing access.

Overview and setup

Products and promotions

Orders and customers

Sales channel: Online store

Sales channel: WhatsApp

Sales channel: POS

Analytics and finance

Team and account

Store settings

FAQs and support

Privacy and legal

If a channel says setup is required

​If a channel says setup is required

If a channel says setup is required