Skip to main content
Open Finance for money from online and WhatsApp sales and settlements paid to your bank. The page contains an overview, a payout account card, and settlement history. Use the overview to inspect pending payout information. In Settlement history, search or filter by status, then select a settlement to open its detail. Keep the settlement reference when asking support about a specific transfer. Your bank account is managed under Settings → Payouts. Review that page when your account changes or a settlement cannot be matched to your bank records. Some changes may require verification shown in the dashboard. Finance is permission controlled. If you see You don’t have access to Finance, ask the store owner for the Finance permission. For a payment or payout question, send Payam support your store name and the relevant order or settlement reference. Do not send a password or full card number.

​
Reconcile a settlement

Filter Settlement history to Pending or Paid, then open a row for the settlement detail and its entries. Compare the reference, amount, and date with your bank record. Pending payout shows the balance awaiting settlement; Paid this month, Total paid out, and Last payout summarize previous transfers. A sale on the Orders page and a paid settlement are different stages, so use both records when tracing money. If a payout account must be changed, go to Settings → Payouts and follow the verification or unlock steps presented there. Check the current account card before submitting the replacement. Keep the settlement reference when contacting support about a discrepancy.