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Check the catalog

Open a physical product, a digital product, or a booking product that represents what you sell. Confirm its title, image, price, variant choices, stock or booking availability, fulfillment method, and Publish to switches. Check it in every channel where it should appear.

Walk through a shopper order

Use a separate browser or phone to open the public storefront and WhatsApp shopping link. Browse, add to cart, review delivery or pickup, apply a test promotion if you use one, and inspect the final total before payment. Confirm the customer-facing messages and order receipt. Avoid placing duplicate payments during a test.

Prepare the team

Invite staff under Settings → Staff, assign only the access each role needs, and have POS staff set their own PIN. Test the receipt and printer on every till. Confirm who watches the WhatsApp notification number and who follows up on unfulfilled orders.

Check money and contact details

Verify your payout account name, checkout fee treatment, tax settings, and any POS transfer account. Make sure shoppers can reach the customer contact number and business email shown on your store. After a real sale, compare the order payment record with Finance and settlement history. Revisit this check after a large catalog import, theme publish, domain change, fee change, or new POS device installation.