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Use Physical for an item you can hand to a customer, deliver, or prepare for pickup. Open Products → All products → Add product and choose Physical under Type.

Product details and images

  1. Enter a clear Name and select one or more Categories. You can create a category from the selector if needed.
  2. Add a Description with size, material, contents, care instructions, or other buying details.
  3. Add product images that show the actual item and important variations. Check the order and cropping before publishing.
Categories help shoppers browse; Tags can provide additional labels. See Categories and tags.

Pricing and stock

  1. Enter the Selling price. Add an optional Cost price if you want the form to show an estimated profit and margin.
  2. Select Offer a discounted price and enter the Discount price if this item has a reduced price. Check that it is below the normal selling price.
  3. Turn on Track stock and enter Available quantity if you want Payam to stop offering the product when the quantity reaches zero. Choose the appropriate quantity metric.
  4. If you leave stock tracking off, the form warns that customers can keep ordering even after you run out. Use this only when that is intentional.
  5. Add an optional SKU/Product code. You can scan an existing barcode or leave the code empty for an automatically generated one. View barcode lets you inspect a code once entered.
For sizes, colors, or other choices, add Variants and review each combination’s active state, image, SKU, price, and stock. See Product variants and inventory. Under Show advanced settings, you can set daily capacity and minimum or maximum order quantity if those limits apply.

Delivery and publishing

Choose the applicable methods under Delivery → Choose method. Only methods enabled in your store’s fulfillment settings can be selected; configure them first if needed. Review Availability: Show on storefront controls storefront visibility, while Mark as sold out stops customer orders. Under Publish to, choose WhatsApp Store, Online Web Store, and/or In store POS as appropriate. Select Save, then check the product in each selected channel. Try its variant choices, price, stock message, and delivery options as a customer would. If a product is missing, review the product and category publishing settings, storefront visibility, and stock.