Set up and run your store
Get started
Complete onboarding, activate your store, and understand setup states.
Use the dashboard
Find quick actions, current work, and links to detailed reports.
Products and promotions
Add products and variants, manage stock, categories, tags, and discounts.
Orders and customers
Fulfill orders, manage payment, invoices, refunds, drafts, and customer records.
Sell through every channel
Online store
Build pages and menus, configure your domain, design a theme, and publish.
WhatsApp store
Share a shopping link, customize messages, and route customer and order alerts.
In-store POS
Set up devices, checkout, receipts, staff PINs, and transfer accounts.
Understand and control the business
Analytics and finance
Explore reports, collected payments, settlements, and payout history.
Settings and team
Configure checkout, taxes, notifications, documents, staff, and profile.
FAQs, support, and policies
Merchant FAQs
Quick answers about setup, sales channels, staff, and payouts.
Troubleshooting
Check common issues with products, publishing, alerts, POS, and settlements.
Contact and account safety
Reach support, secure an account, or report suspected fraud.
Privacy and legal
Open Payam’s official merchant terms and privacy documents.