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A Payam-powered store may offer appointments and other booking products, such as salon visits, spa treatments, classes, events, and rentals. The store sets the available days, times, capacity, and price.
  1. Open the service on the merchant’s online store and read its description, duration, and price.
  2. If the service uses timeslots, choose an available date and time before adding it to your cart.
  3. At checkout, review the service, time, customer details, and total.
  4. Complete payment and check for the order or booking confirmation.
For services, including salons and spas, your booking is fully confirmed only after full payment. Choosing a time or leaving it in your cart does not complete the booking. If a time fills before your payment is confirmed, choose another available time. A merchant may separately record your request as a draft order or through POS before payment; ask them about its payment status and when it will be fully confirmed. If you need to change or cancel a booking, contact the merchant and give them your order reference and scheduled time. The merchant can check the booking and available changes. If payment was interrupted, check for a confirmation before paying again; see checkout help.