> ## Documentation Index
> Fetch the complete documentation index at: https://help.payam.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp store

> Share your shopping link and manage the WhatsApp customer experience.

Open **WhatsApp store** in the dashboard to view the channel's status and shopping link. The page shows how the flow works and a preview of what customers see.

You can review the welcome message and promotional line shown to shoppers, then save changes from the page. The page also separates the number customers can contact from the number that receives business notifications. Check both before sharing the link.

The channel shows **Inactive** until store setup is complete. When activated, it shows **Live 24/7**. If you see **Finish setup**, follow the dashboard checklist and choose transaction fee handling before expecting orders through WhatsApp.

After a change, use the customer preview and test the shopping link so the welcome copy and contact number are correct.

## Detailed guides

* [How WhatsApp shopping works](https://help.payam.africa/merchants/whatsapp-shopping.md)
* [Set messages and numbers](https://help.payam.africa/merchants/whatsapp-settings.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.