> ## Documentation Index
> Fetch the complete documentation index at: https://help.payam.africa/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Learn to set up your store and sell through your online store, WhatsApp, and in-store POS.

Welcome to Payam. Choose a topic below to set up your store, take orders, and manage your business. You can also search for a dashboard feature by name.

## Set up and run your store

> **[Get started](https://help.payam.africa/merchants/get-started.md)**
>
> Complete onboarding, activate your store, and understand setup states.

> **[Use the dashboard](https://help.payam.africa/merchants/dashboard-overview.md)**
>
> Find quick actions, current work, and links to detailed reports.

> **[Products and promotions](https://help.payam.africa/merchants/products.md)**
>
> Add products and variants, manage stock, categories, tags, and discounts.

> **[Orders and customers](https://help.payam.africa/merchants/order-actions.md)**
>
> Fulfill orders, manage payment, invoices, refunds, drafts, and customer records.

## Sell through every channel

> **[Online store](https://help.payam.africa/merchants/online-store.md)**
>
> Build pages and menus, configure your domain, design a theme, and publish.

> **[WhatsApp store](https://help.payam.africa/merchants/whatsapp-store.md)**
>
> Share a shopping link, customize messages, and route customer and order alerts.

> **[In-store POS](https://help.payam.africa/merchants/pos.md)**
>
> Set up devices, checkout, receipts, staff PINs, and transfer accounts.

## Understand and control the business

> **[Analytics and finance](https://help.payam.africa/merchants/analytics.md)**
>
> Explore reports, collected payments, settlements, and payout history.

> **[Settings and team](https://help.payam.africa/merchants/settings.md)**
>
> Configure checkout, taxes, notifications, documents, staff, and profile.

## FAQs, support, and policies

> **[Merchant FAQs](https://help.payam.africa/merchants/faq.md)**
>
> Quick answers about setup, sales channels, staff, and payouts.

> **[Troubleshooting](https://help.payam.africa/merchants/troubleshooting.md)**
>
> Check common issues with products, publishing, alerts, POS, and settlements.

> **[Contact and account safety](https://help.payam.africa/merchants/contact-safety.md)**
>
> Reach support, secure an account, or report suspected fraud.

> **[Privacy and legal](https://help.payam.africa/merchants/privacy-legal.md)**
>
> Open Payam's official merchant terms and privacy documents.

## Need help?

Can't find an answer about your Payam account or store tools? Use the [Payam contact form](https://payam.africa/contact) or email [Payam support](mailto:support@payam.africa).


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